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Pedrix

Spain
10 Posts
Posted - 10/27/2004 :  03:07:17  Show Profile  Reply with Quote
Hi!

On some of the PCs (all of them with XP) the Save dialog (after designing an OLAP report) closes immediatelly, without asking for the report's name.
We do no have installed any "popup closing" tool, nor XP SP2

have you ever found yourselves in the same problem?

PS. I have just discovered that if I close the browser and delete history, save dialog opens OK.
Edited by - Pedrix on 10/27/2004 09:56:06

admin

1646 Posts
Posted - 10/27/2004 :  19:00:49  Show Profile  Reply with Quote
Do you see any script error in the bottom left corner of your browser?
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Pedrix

Spain
10 Posts
Posted - 10/29/2004 :  03:45:22  Show Profile  Reply with Quote
quote:
Originally posted by igorkrupitsky

Do you see any script error in the bottom left corner of your browser?


There are no script errors.

Absolutelly sure, it oly happens on XP.
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admin

1646 Posts
Posted - 11/01/2004 :  09:07:22  Show Profile  Reply with Quote
Unfortunately we can not reproduce the problem. Can you web server be publicly accessed? Can you please send the URL to the server to [url]sales@reportportal.com[/url]?
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olalarsson

Sweden
10 Posts
Posted - 11/24/2004 :  02:47:32  Show Profile  Reply with Quote
I have the same problem. The only way to get around it that I have found so far is to delete all temporary internet files in your browser.

The whole product seem to suffer from a caching problem.

Any solutions from the developers?
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admin

1646 Posts
Posted - 11/24/2004 :  07:20:19  Show Profile  Reply with Quote
1) In IIS console open properties for your ReportPortal site > Click HTTP Headers tab > check Enable Content Expiration - Expire Immediately

2) Make sure that there in nothing between your web server and client such as Microsoft ISA Server that could cache the page.
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olalarsson

Sweden
10 Posts
Posted - 12/01/2004 :  01:12:08  Show Profile  Reply with Quote
Hi

The caching problem can be solved by adding the traditional meta tags in the <head></head> of each asp file.

<meta http-equiv="Pragma" content="no-cache">
<meta http-equiv="expires" content="-1">

best regards

ola
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admin

1646 Posts
Posted - 12/01/2004 :  15:19:13  Show Profile  Reply with Quote
Try adding it to i_header.asp
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Pedrix

Spain
10 Posts
Posted - 01/25/2005 :  07:38:12  Show Profile  Reply with Quote
Makign this change "In IIS console open properties for your ReportPortal site > Click HTTP Headers tab > check Enable Content Expiration - Expire Immediately" solves this problem with XP

Still, we have the caching problem, even though I have modified the <head> section, and added the traditional meta tags "expires" and "no-cache" in i_header.asp page
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admin

1646 Posts
Posted - 01/26/2005 :  19:06:38  Show Profile  Reply with Quote
Are you sure there is no proxy server between you and your web server that might caching the pages?
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