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 Internet Explorer Is Unable to Export to Excel
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rMy0G3KH

USA
28 Posts

Posted - 09/07/2005 :  17:40:04  Show Profile  Reply with Quote
When I attempt to Export to Excel from a secure Web site in Internet Explorer, I am receiving one of the following error messages:

Internet Explorer cannot download file from server.

Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.

-or-

The page cannot be displayed.

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Cannot find server or DNS Error

rMy0G3KH

USA
28 Posts

Posted - 09/08/2005 :  13:36:36  Show Profile  Reply with Quote
After doing some research, I found solution to this problem:



When you use Internet Explorer and have problems when you click on "Export to Excel" button in Report Portal.

You receive an error message similar to one of the following:

Internet Explorer cannot download the file <filename> from <Web site address>. IE was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.


or


Internet Explorer cannot download <filename> from <Web site address>. The file cannot be written to the cache.


This problem occurs in various releases of IE 4, IE 5 and IE 6. It results from the setting of the "Do not save encrypted pages to disk" option in Tools/Internet Options/Advanced, in the security section.

To enable exporting to excel during secure sessions, you will need to:

Clear (untick) the "Do not save encrypted pages to disk" option.

1. Open an Internet Explorer session

2. On the menu bar click on Tools and select Internet Options

3. Click on the Advanced tab

4. Scroll through the list to the Security section at the bottom

5. Uncheck the box next to the option "Do Not Save Encrypted Pages To Disk"

6. Click OK to close the window and initiate the changes

7. Close your web browser to take settings

8. Open web browser to navigate to https://cerrejon.ssqi.com

9. Attempt to export to excel
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